HCA 817 Module 3 The Management of Quality, Safety, and Individual Performance

Financial reimbursement is commonly being tied to quality of outcomes, making it important to measure and evaluate outcomes. Areas to be evaluated may include change initiatives, quality and safety scores, individual performance, patient perceptions, and staff perceptions among others. Rather than re-invent models for measuring quality, safety, and individual performance, health care leaders are wise to draw from models already proven in business and industry. Therefore, it is reasonable to explore these models to determine how they may be applied to health care organizations. In this assignment you will identify quality, safety, and individual performance management models and evaluate their applicability to health care organizations.

General Requirements:

Use the following information to ensure successful completion of the assignment:

• Instructors will be using a grading rubric to grade the assignments. It is recommended that learners review the rubric prior to beginning the assignment in order to become familiar with the assignment criteria and expectations for successful completion of the assignment.

• Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.

• This assignment requires that at least two additional scholarly research sources related to this topic, and at least one in-text citation from each source be included.

• You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.

Directions:

Select three models commonly used in the business world to measure quality, safety, and individual performance.

Write a paper (1,250-1,500 words) that evaluates the applicability of these models to the health care industry. Include the following in your paper:

1. A brief description of each model selected.

2. A discussion of how each model may be or is being applied in the health care industry.

3. An evaluation of the effectiveness of each model in the health care industry.

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Details:
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Continuous improvement is a requirement for organizational survival; without it, health care organizations cease to exist. Developing a sustainable leadership culture means not only leading continuous innovation, but also fostering a culture of innovation that is ingrained in all of the stakeholders. In this assignment you will discuss the development of a culture of continuous innovation in a health care organization.General Requirements:Use the following information to ensure successful completion of the assignment:• Instructors will be using a grading rubric to grade the assignments. It is recommended that learners review the rubric prior to beginning the assignment in order to become familiar with the assignment criteria and expectations for successful completion of the assignment.• Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.• This assignment requires that at least two additional scholarly research sources related to this topic, and at least one in-text citation from each source be included.

• You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.

Directions:

Write a paper (1,000-1,250 words) that discusses the development of a culture of continuous innovation in a health care organization. Include the following in your paper:

1. A discussion of how empowerment and shared leadership promote a culture of continuous innovation.

2. A discussion of why a culture of continuous innovation must include all stakeholders.

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Preparation for sustainability is critical in the health care industry. For an organization to be sustainable, leaders must think beyond their individual tenure in the organization and strategically develop succession plans to assure the sustainability of the organization, allowing the leader to move on and leave a legacy. To plan meaningfully, leaders must identify high-performers and challenge them to innovate, and they must develop under performers to acceptable levels of performance. Guidelines for mentoring may vary from person to person and organization to organization. Together, though, the deliberate mentoring of both over- and under-achieving performers assures that quality of care is continuously improving. In this assignment, you will propose a research-based succession and mentoring plan that creates a culture that allows the organization to function well with or without the current leader and allows all members to rise together passing along to the next generation gains in quality and safety and making the organization sustainable.

General Requirements:

Use the following information to ensure successful completion of the assignment:

• Instructors will be using a grading rubric to grade the assignments. It is recommended that learners review the rubric prior to beginning the assignment in order to become familiar with the assignment criteria and expectations for successful completion of the assignment.

• Doctoral learners are required to use APA style for their writing assignments. The APA Style Guide is located in the Student Success Center.

• This assignment requires that at least two additional scholarly research sources related to this topic, and at least one in-text citation from each source be included.

• You are required to submit this assignment to Turnitin. Refer to the directions in the Student Success Center.

Directions:

Identify the role of an organizational leader in a heath care setting. This may be your current role or a desired role.

Create a research-based succession and mentoring plan (2,000-2,250 words) for the role you have identified. Include the following in your plan:

1. A brief overview of the role and setting for which the plan is being created. Be sure not to include information that would identify the organization.

2. A description of the succession plan for the cases in which the leader retires, resigns, or is forced to resign. How do the different cases alter the plan, if at all?

3. A description of the mentoring required for the succession plan described above to be effective. How are underperformers brought along and over-performers challenged?

4. A summary indicating how the plan will foster sustainability of the organization and its strides toward improved quality and safety.