NR447 Week 3 Discussion: Conflict and Collaboration
NR447 Week 3 Discussion: Conflict and Collaboration – (graded)
Please watch the video and listen to the dialogue before posting.
Second Life Video
Transcript
At times the needs of our families conflict with our work responsibilities. Could this possibly be the underlying issue here? NR447 Week 3 Discussion: Conflict and Collaboration.
Explain the conflict resolution skills displayed by the leader in the scenario. On a scale of 1-10, how would you rate those of the leader.
How might earlier collaboration have been beneficial?
Some organizations utilize non Registered Nurses in the Case Manager role. What additional skills, knowledge and attributes would the BSN-prepared Registered Nurse bring to case management in this scenario?
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NR447 Week 3 Assignment: Conflict Resolution Paper
Guidelines
Purpose
The purpose of this assignment is to learn how to identify and effectively manage conflicts that arise in care delivery settings resulting in better management of patient care, including appropriate delegation. You will gain insight into conflict management strategies and develop a plan to collaborate with a potential nurse leader about the conflict and its impact in a practice setting.
Course Outcomes
Completion of this assignment enables the student to meet the following course outcomes.
CO 1: Apply leadership concepts, skills, and decision making in the provision of high-quality nursing care, healthcare team management, and the oversight and accountability for care delivery in a variety of settings. (PO 2) NR447 Week 3 Discussion: Conflict and Collaboration
CO3: Participate in the development and implementation of imaginative and creative strategies to enable systems to change. (PO 7)
CO 6: Develop a personal awareness of complex organizational systems, and integrate values and beliefs with organizational mission. (PO 7)
CO 7: Apply leadership concepts in the development and initiation of effective plans for the microsystems and system-wide practice improvements that will improve the quality of healthcare delivery. (POs 2 and 3)
Due Dates This assignment is to be submitted to the Dropbox by Sunday, 11:59 p.m. MT, end of Week 3. Points This assignment is worth 200 points.
Directions
1. Read Finkelman (2012), pp. 361–376.
2. Observe nurses in a care delivery setting. Identify a recurring conflict with the potential to negatively impact patient care. Decide if delegation was an issue in the conflict. This should be from your practice setting or pre licensure experiences.
3. Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
4. Identify the type of conflict. Explain your rationale for selecting this type. NR447 Week 3 Discussion: Conflict and Collaboration
5. Outline the four stages of conflict, as described in our text, and how they relate to your example.
6. Propose strategies to resolve the conflict. Search scholarly sources in the library and the Internet for evidence on what may be effective.
7. Discuss if delegation was an issue in the conflict. Be specific. 8. Describe how you would collaborate with a nurse leader to reach consensus on the best strategy to employ to deal with the conflict.
9. Describe the rationale for selecting the best strategy.
10. Provide a summary or conclusion about this experience or assignment and how you may deal with conflict more effectively in the future.
11. Write a 5–7 page paper (not including the title or References pages) using APA format that includes the following.
a. Describe an unresolved (recurring) conflict that you experienced or observed. Identify the type of conflict.
b. Provide details of what happened, including who was involved, what was said, where it occurred, and what was the outcome that led you to decide the conflict was unresolved.
c. Outline the four stages of conflict, as described in Finkelman, and how the stages relate to your example. Decide if delegation was an issue in the conflict. Be specific.
d. Describe the strategies for conflict resolution and how you would collaborate with a nurse leader to resolve the conflict. Cites resources.
e. Provide a conclusion or summary about this experience and how you may deal with conflict more effectively in the future.
f. Submit to the Dropbox by the end of Week 3.
Grading Criteria: Conflict Resolution Paper
| Category | Points | % | Description |
| Detailed description of conflict, including type of conflict | 60 | 30% | Describes the conflict, providing details and type of conflict |
| Four stages of conflict and relationship to identified conflict, including delegation issues | 40 | 20% | Describes stages and their relationship to identified conflict and delegation |
| Strategies for conflict resolution and collaboration with a leader, including resources | 60 | 30% | Various strategies for resolution of identified conflict; discusses collaborative efforts with a nurse leader to resolve conflict; includes resources |
| Conclusion or summary | 20 | 10% | Provides a conclusion about the learning experience and how this assignment will provide guidance for future conflict resolution skills |
| Clarity of writing | 20 | 10% | Content is organized, logical, and with correct grammar, punctuation, spelling, and sentence structure are correct. APA formatting is apparent and CCN template is utilized. References are properly cited within the paper; reference page includes all citations; proper title page and introduction are present, and evidence of spell and grammar check is obvious. |
Outline:
NR 447 Week 1 Graded Discussion Topic, The Affordable Care Act
NR 447 Week 2 Assignment, AACN Essentials Self-Assessment
NR 447 Week 2 Graded Discussion Topic: AACN Essentials Self-Assessment & Patient-Centered Care (2 Versions)
NR 447 Week 3 Assignment, Conflict Resolution – Observed Conflict Between Two Co-workers (Version 1)
NR 447 Week 3 Assignment, Conflict Resolution – The Struggles that are not Always Seen (Version 2)
NR 447 Week 3 Conflict Resolution Research Paper Definitions
NR 447 Week 3 Discussion Topic, Conflict and Collaboration
NR 447 Week 4 Discussion Topic, Transformational Nursing Leaders
NR 447 Week 5 Assignment, Nursing Care Models Paper (2 Versions)
NR 447 Week 5 Assignment, Nursing Care Models Paper Guidelines
NR 447 Week 5 Discussion Topic, Patient Outcomes
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NR 447 Week 6 Assignment, Performance Measurement PowerPoint – Greater Tampa Bay Area
NR 447 Week 6 Assignment, Performance Measurement PowerPoint – Hospital Compare
NR 447 Week 6 Assignment, Performance Measurement PowerPoint Slideshow Guidelines
NR 447 Week 6 Assignment, Workplace Civility Index Assessment
NR 447 Week 6 Discussion Topic, Civility in the Workplace
NR 447 Week 7 Assignment, Reading and Lesson
NR 447 Week 7 Discussion Topic, Our Future Leaders (2 Versions)
NR 447 Week 8 Assignment, AACN Essentials Self Assessment
NR 447 Week 8 Discussion Topic: Closing the Loop
NR447 Nursing Care Models Paper Rubric
| Criteria | Ratings | Pts | ||||||
| Nursing Care Model in Practice(Identifies Nursing Care Model for delivery of nursing care. Provides specifics.) |
|
60.0 pts | ||||||
| Scholarly Sources Related to Nursing Care Model(In addition to Finkelman, locates four scholarly resources related to Nursing Care Models. Summarizes all resources in body of paper.) |
|
40.0 pts | ||||||
| Implementation and Recommendations(Describe implementation of current Nursing Care Model and recommend a different model that could be utilized to improve quality of nursing care, safety and staff satisfaction.) |
|
60.0 pts | ||||||
| Conclusion and summary(Summarize what you learned about this experience including new knowledge about nursing care models.) |
|
20.0 pts | ||||||
| Clarity of writing(Content is organized, logical, and with correct grammar, punctuation, spelling, and sentence structure are correct. APA formatting is apparent and CCN template is utilized. References are properly cited within the paper; reference page includes all citations; proper title page and introduction are present and evidence of spell and grammar check is obvious.)
|
|
20.0 pts | ||||||
| Total Points: 200.0. | ||||||||