Capella University The Human Resource Department Memorandum
Assessment Instructions
Note: Complete the assessments in this course in the order in which they are presented, beginning with Assessment 1.
PREPARATION
To prepare for this assessment, complete the following:
- Read Chapters 5 and 7 and review Chapter 6 in Arthur’s Recruiting, Interviewing, Selecting, and Orienting New Employees e-book, linked in the Resources.
- Read the scenario below.
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SCENARIO
Alfred! will be produced in a new manufacturing facility. Groundbreaking on the new facility will begin this summer with full operations to be accomplished in three phases over the next two years. Distribution of the Alfred! device and components will be through existing distributors and retail outlets. While most of the new hires associated with this product line will be at the new manufacturing facility, four regional sales representatives will be hired to support the new product line.
REQUIREMENTS
You have been asked to develop a job analysis, job specifications, and a job description for the four regional sales representative positions. To develop the initial information for this assessment, use O*Net OnLine, a U.S. Department of Labor-sponsored website of occupational information containing a database of both standardized and occupation-specific descriptors, linked in the Resources.
Hint: Begin your search by clicking Find Occupations. Then, under the Career Cluster heading, go to Marketing, Sales, and Service. From there, you can search for a sales representative in any of the technical fields.
Write a memo to your supervisor outlining your findings, and explain why a job analysis is required for any recruiting and selection process. In addition, address the following:
- Identify the knowledge, skills, and abilities required for this position.
- Identify wage information and employment trends for this position in a selected state.
- Articulate the components of a job description for a position.
- Explain why a job analysis is a requirement for any recruiting and selecting process; refer to specific uniform guidelines and court rulings.
Note: The requirements listed here generally describe proficient performance for each of the required criteria. To earn full points for each criterion, be sure to review the assessment scoring guide for details on what constitutes distinguished performance.
ADDITIONAL REQUIREMENTS
- Required length is 3–4 pages.
- Use Times New Roman font, 12 point.
- Double-space your memo.