Assessment and Diagnosis “Under the Gun”
Assessment and Diagnosis “Under the Gun”
Prior to beginning work on this discussion, review Standard 9: Assessment (Links to an external site.)Links to an external site. in the APA’s Ethical Principles of Psychologists and Code of Conduct and DSM-5.
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It is recommended that you read Chapters 4, 7, and 10 in the Sommers-Flanagan and Sommers-Flanagan (2013) e-book, Clinical Interviewing, as well as the Kielbasa, Pomerantz, Krohn, and Sullivan (2004) “How Does Clients’ Method of Payment Influence Psychologists’ Diagnostic Decisions?” and the Pomerantz and Segrist (2006) “The Influence of Payment Method on Psychologists’ Diagnostic Decisions Regarding Minimally Impaired Clients” articles for further information about how payment method influences the assessment and diagnosis process.
For this discussion, you will assume the role of a clinical or counseling psychologist and diagnose a hypothetical client.
Begin by reviewing the PSY650 Week Two Case Studies document and select one of the clients to diagnose.
PSY650 Week Two Case Studies
You are a psychologist working for an agency whose policy states that an assessment and diagnosis must be rendered within 48 hours of an initial session with a client. Please review and choose one of the following cases to diagnose.
The Case of Charles
Charles is a 33-year-old African American male seeking treatment due to suicidal ideation. He is currently going through divorce proceedings and reports feeling agitated, angry, sad, and stressed most days. He is concerned that his relationship issues have begun to impact his responsibilities at work and fears losing his job. Charles is open to seeking treatment, but his insurance provider is out-of-network. His insurance company is willing to reimburse him for up to 8 sessions if an acceptable diagnosis is submitted. What diagnosis would you give Charles?
In your initial post, compare the assessments typically used by clinical and counseling psychologists, and explain which assessment techniques (e.g., tests, surveys, interviews, client records, observational data) you might use to aid in your diagnosis of your selected client. Describe any additional information you would need to help formulate your diagnosis, and propose specific questions you might ask the client in order to obtain this information from him or her. Identify which theoretical orientation you would use with this client and explain how this orientation might influence the assessment and/or diagnostic process. Using the DSM-5 manual, propose a diagnosis for the client in the chosen case study.
Analyze the case and your agency’s required timeline for diagnosing from an ethical perspective. Considering the amount of information you currently have for your client, explain whether or not it is ethical to render a diagnosis within the required timeframe. Evaluate the case and describe whether or not it is justifiable in this situation to render a diagnosis in order to obtain a third party payment. Assessment and Diagnosis “Under the Gun”
Sommers-Flanagan, J., & Sommers-Flanagan, R. (2013). Clinical interviewing (5th ed.) [E-book]. Hoboken, N.J.: John Wiley & Sons.
· Chapter 4: Directives: Questions and Actions Skills (pp. 97-134)
· Chapter 7: Intake Interviewing and Report Writing (pp. 207-247)
· Chapter 10: Diagnosis and Treatment Planning (pp. 329-362)
Kielbasa, A. M., Pomerantz, A. M., Krohn, E. J., & Sullivan, B. F. (2004). How does clients’ method of payment influence psychologists’ diagnostic decisions? Ethics & Behavior, 14(2), 187-195. doi:10.1207/s15327019eb1402_6
Pomerantz, A. M., & Segrist, D. J. (2006). The influence of payment method on psychologists’ diagnostic decisions regarding minimally impaired clients. Ethics & Behavior, 16(3), 253-263. doi:10.1207/s15327019eb1603_5
American Psychological Association. (2010). Standard 9: Assessment (Links to an external site.)Links to an external site.. Retrieved from http://www.apa.org/ethics/code/index.aspx?item=12
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Section9.docx
Section 9: Assessment
9.01 Bases for Assessments (a) Psychologists base the opinions contained in their recommendations, reports, and diagnostic or evaluative statements, including forensic testimony, on information and techniques sufficient to substantiate their findings. (See also Standard 2.04, Bases for Scientific and Professional Judgments .)
(b) Except as noted in 9.01c , psychologists provide opinions of the psychological characteristics of individuals only after they have conducted an examination of the individuals adequate to support their statements or conclusions. When, despite reasonable efforts, such an examination is not practical, psychologists document the efforts they made and the result of those efforts, clarify the probable impact of their limited information on the reliability and validity of their opinions, and appropriately limit the nature and extent of their conclusions or recommendations. (See also Standards 2.01, Boundaries of Competence , and 9.06, Interpreting Assessment Results .)
(c) When psychologists conduct a record review or provide consultation or supervision and an individual examination is not warranted or necessary for the opinion, psychologists explain this and the sources of information on which they based their conclusions and recommendations. Assessment and Diagnosis “Under the Gun”
9.02 Use of Assessments (a) Psychologists administer, adapt, score, interpret, or use assessment techniques, interviews, tests, or instruments in a manner and for purposes that are appropriate in light of the research on or evidence of the usefulness and proper application of the techniques. Assessment and Diagnosis “Under the Gun”
(b) Psychologists use assessment instruments whose validity and reliability have been established for use with members of the population tested. When such validity or reliability has not been established, psychologists describe the strengths and limitations of test results and interpretation.
(c) Psychologists use assessment methods that are appropriate to an individual’s language preference and competence, unless the use of an alternative language is relevant to the assessment issues.
9.03 Informed Consent in Assessments (a) Psychologists obtain informed consent for assessments, evaluations, or diagnostic services, as described in Standard 3.10, Informed Consent, except when (1) testing is mandated by law or governmental regulations; (2) informed consent is implied because testing is conducted as a routine educational, institutional, or organizational activity (e.g., when participants voluntarily agree to assessment when applying for a job); or (3) one purpose of the testing is to evaluate decisional capacity. Informed consent includes an explanation of the nature and purpose of the assessment, fees, involvement of third parties, and limits of confidentiality and sufficient opportunity for the client/patient to ask questions and receive answers. Assessment and Diagnosis “Under the Gun”
(b) Psychologists inform persons with questionable capacity to consent or for whom testing is mandated by law or governmental regulations about the nature and purpose of the proposed assessment services, using language that is reasonably understandable to the person being assessed.
(c) Psychologists using the services of an interpreter obtain informed consent from the client/patient to use that interpreter, ensure that confidentiality of test results and test security are maintained, and include in their recommendations, reports, and diagnostic or evaluative statements, including forensic testimony, discussion of any limitations on the data obtained. (See also Standards 2.05, Delegation of Work to Others ; 4.01, Maintaining Confidentiality ; 9.01, Bases for Assessments ; 9.06, Interpreting Assessment Results ; and 9.07, Assessment by Unqualified Persons .)
9.04 Release of Test Data (a) The term test data refers to raw and scaled scores, client/patient responses to test questions or stimuli, and psychologists’ notes and recordings concerning client/patient statements and behavior during an examination. Those portions of test materials that include client/patient responses are included in the definition of test data. Pursuant to a client/patient release, psychologists provide test data to the client/patient or other persons identified in the release. Psychologists may refrain from releasing test data to protect a client/patient or others from substantial harm or misuse or misrepresentation of the data or the test, recognizing that in many instances release of confidential information under these circumstances is regulated by law. (See also Standard 9.11, Maintaining Test Security .)
(b) In the absence of a client/patient release, psychologists provide test data only as required by law or court order.
9.05 Test Construction Psychologists who develop tests and other assessment techniques use appropriate psychometric procedures and current scientific or professional knowledge for test design, standardization, validation, reduction or elimination of bias, and recommendations for use.
9.06 Interpreting Assessment Results When interpreting assessment results, including automated interpretations, psychologists take into account the purpose of the assessment as well as the various test factors, test-taking abilities, and other characteristics of the person being assessed, such as situational, personal, linguistic, and cultural differences, that might affect psychologists’ judgments or reduce the accuracy of their interpretations. They indicate any significant limitations of their interpretations. (See also Standards 2.01b and c, Boundaries of Competence , and 3.01, Unfair Discrimination .)
9.07 Assessment by Unqualified Persons Psychologists do not promote the use of psychological assessment techniques by unqualified persons, except when such use is conducted for training purposes with appropriate supervision. (See also Standard 2.05, Delegation of Work to Others .)
9.08 Obsolete Tests and Outdated Test Results (a) Psychologists do not base their assessment or intervention decisions or recommendations on data or test results that are outdated for the current purpose.
(b) Psychologists do not base such decisions or recommendations on tests and measures that are obsolete and not useful for the current purpose. Assessment and Diagnosis “Under the Gun”
9.09 Test Scoring and Interpretation Services (a) Psychologists who offer assessment or scoring services to other professionals accurately describe the purpose, norms, validity, reliability, and applications of the procedures and any special qualifications applicable to their use.
(b) Psychologists select scoring and interpretation services (including automated services) on the basis of evidence of the validity of the program and procedures as well as on other appropriate considerations. (See also Standard 2.01b and c, Boundaries of Competence .)
(c) Psychologists retain responsibility for the appropriate application, interpretation, and use of assessment instruments, whether they score and interpret such tests themselves or use automated or other services.
9.10 Explaining Assessment Results Regardless of whether the scoring and interpretation are done by psychologists, by employees or assistants, or by automated or other outside services, psychologists take reasonable steps to ensure that explanations of results are given to the individual or designated representative unless the nature of the relationship precludes provision of an explanation of results (such as in some organizational consulting, preemployment or security screenings, and forensic evaluations), and this fact has been clearly explained to the person being assessed in advance.
9.11 Maintaining Test Security The term test materials refers to manuals, instruments, protocols, and test questions or stimuli and does not include test data as defined in Standard 9.04, Release of Test Data . Psychologists make reasonable efforts to maintain the integrity and security of test materials and other assessment techniques consistent with law and contractual obligations, and in a manner that permits adherence to this Ethics Code. Assessment and Diagnosis “Under the Gun”
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TheInfluenceofPaymentMethod.docx
The Influence of Payment Method
on Psychologists’ Diagnostic Decisions
Regarding Minimally Impaired Clients
Andrew M. Pomerantz and Dan J. Segrist
Department of Psychology
Southern Illinois University Edwardsville
Are psychotherapy clients who pay via health insurance more likely to receive Diagnostic
and Statistical Manual of Mental Disorders (4th ed. [DSM–IV], American
Psychiatric Association, 1994) diagnoses than identical clients who pay out of
pocket? Previous research (Kielbasa, Pomerantz, Krohn, & Sullivan, 2004) indicates
that when psychologists consider a mildly depressed or anxious client, payment
method significantly influences diagnostic decisions. This study extends the scope of
the previous study to include clients whose symptoms are even less severe. Independent
practitioners responded to vignettes of clients whose profiles deliberately included
subclinical impairment and a high level of functioning. Half of the participants
were told that the clients would pay via managed care; the other half were told
that the clients would pay out of pocket. As in the earlier study, payment method had
a highly significant impact on diagnosis such that relative to out-of-pocket clients,
managed care clients were much more likely to be assigned DSM–IV diagnoses. In
addition, a noteworthy percentage of participants assigned diagnoses regardless of
payment method. Ethical implications are discussed.
Keywords: diagnosis, managed care, independent psychotherapy practice, ethics,
payment
A recent study (Kielbasa, Pomerantz, Krohn, & Sullivan, 2004) found that the
method by which a private practice client pays for psychotherapy very significantly
influences both the likelihood that the psychologist will assign a diagnosis
and the specific diagnosis that the psychologist chooses. Specifically, when comETHICS
& BEHAVIOR, 16(3), 253–263
Copyright © 2006, Lawrence Erlbaum Associates, Inc.
Correspondence should be addressed to Andrew M. Pomerantz, Southern Illinois University
Edwardsville, Department of Psychology, Edwardsville IL 62026. E-mail: apomera@siue.edu
pared to identical clients paying out of pocket, clients paying via managed care
were much more likely to receive diagnoses and were more likely to receive adjustment
disorder diagnoses in particular. In the Kielbasa et al. (2004) study, the fictional
vignettes to which participants responded included mildly depressed and
anxious clients whose symptoms placed them very near the threshold for Axis 1
disorders in the Diagnostic and Statistical Manual of Mental Disorders (4th ed.
[DSM–IV], American Psychiatric Association [APA], 1994). The purpose of this
study was to replicate the Kielbasa et al. (2004) study using vignettes of clients
whose level of pathology was even less severe. In other words, when considering a
generally high functioning client whose symptoms may fall below the threshold
for any DSM–IV disorder, will psychologists be influenced by payment method
when making diagnostic decisions? Assessment and Diagnosis “Under the Gun”
This study, as well as its predecessor (Kielbasa et al., 2004), stems from a growing
body of literature examining the effects of managed care and other forms of
third-party payment on the independent practice of psychology. This literature includes
numerous empirical surveys of practitioners regarding the impact of managed
care on their practices (e.g., Bell, 1999; Murphy, DeBernardo, & Shoemaker,
1998; Phelps, Eisman, & Kohout, 1998; Rothbaum, Bernstein, Haller, Phelps, &
Kohout, 1998), most of which have concluded that the impact has been quite negative.
In addition, the literature includes nonempirical commentaries on the impact
of managed care on psychotherapy (e.g., Karon, 1995; Miller, 1996), most of
which describe managed care as having a detrimental effect. However, diagnosis
has not been the primary focus of these surveys and commentaries. Instead, they
have focused primarily on the therapy process, and to a much more limited extent,
assessment techniques. Very few studies in this field have yielded conclusions regarding
diagnostic issues; these studies have found that independent practitioners
strongly believe that managed care influences psychologists to alter diagnoses to
ensure reimbursement and to protect confidentiality (Murphy et al., 1998) and that
accurate diagnosis in a managed care system is problematic for many mental
health counselors (Danziger & Welfel, 2001). Thus, with the exception of these
isolated studies and the Kielbasa et al. (2004) article, the impact of payment
method on specific diagnostic decisions made by clinicians has not been the focus
of empirical research, particularly for clients who present with mild or subthreshold
symptoms.
Kielbasa et al. (2004) considered numerous interpretations for the finding that
managed care clients are far more likely to receive diagnoses than out-of-pocket
clients, including the common requirement of a diagnosis by managed care companies
to justify reimbursement as described by Ackley (1997), Chambliss (2000),
and Kutchins and Kirk (1997), among others. Peck and Scheffler (2002) similarly
discuss “intentional upcoding,” by which clinicians exaggerate symptoms to increase
the chances or amount of reimbursement from third-party payers (p. 1094).
To the extent that the client falls below the criteria for a mental disorder, the clini-
254 POMERANTZ AND SEGRIST
cian engaging in such practices may be acting in a manner that violates the ethical
code of the APA (2002) or laws concerning insurance fraud. In light of this, this
study specifically sought to examine the impact of payment method on diagnostic
decisions regarding clients whose symptoms may fall below the threshold of a
DSM–IV disorder. Assessment and Diagnosis “Under the Gun”
METHOD
Participants
Members of Division 42 (Psychologists in Independent Practice) of the APA were
randomly selected and surveyed via mail. Of the 1,000 members who were initially
surveyed, 91 surveys were returned as undeliverable. Of the remaining 909 surveys
that were presumably delivered, 275 respondents provided usable data, representing
a 30.25% return rate. Mean age of participants was 59.4 years (SD = 9.63) and
mean number of years in private practice was 23.8 (SD = 10.11). Respondents
were primarily male (63%) and White (78%). Most had earned PhD degrees (86%)
as opposed to EdD (6%) or PsyD (7%) degrees, and most specialized in clinical
psychology (74%) as opposed to counseling psychology (20%) or other areas
(4%). Eclectic orientation was most frequently endorsed (57%), followed by cognitive
(18%) and psychodynamic (16%). Most (62%) worked primarily in solo independent
practices, whereas some (22%) worked primarily in group independent
practices. Assessment and Diagnosis “Under the Gun”
Materials, Design, and Procedure
Each participant received a survey that included two vignettes, one describing a client
with minimal depressive symptoms and another describing a client with minimal
anxious symptoms. The order of the two vignettes was counterbalanced such that
eachappearedfirstonapproximatelyhalfofthesurveys.Forparticipantsinthemanaged
care condition, both fictional clients were described as paying via managed
care. For participants in the out-of-pocket condition, both fictional clients were described
as paying out of pocket. The Appendix provides an illustration of these vignettes.
Participants also received a cover letter and a brief demographic survey.
Each vignette was intended to portray a client whose presenting problems fell
below the threshold for a DSM-IV diagnosis. They were similar to the vignettes
used in the Kielbasa et al. (2004) study in terms of the type of symptoms described,
but the severity and duration of the symptoms were deliberately subclinical, and
the level of functioning was deliberately high. Specifically, the minimally anxious
client is described as demonstrating some symptoms of generalized anxiety disorder,
but they are insufficient in number and duration (only a “couple of months”
PAYMENT METHOD AND DIAGNOSIS 255
rather than 6 months) to qualify for this diagnosis. Similarly, the minimally depressive
client is described as demonstrating some symptoms of a major depressive episode,
but they are insufficient in number and duration (only a week rather than 2
weeks) to qualify for this diagnosis. In both vignettes, the client was described as
“generally functioning well in all areas of [his/her] life,” and experiencing symptoms
that have “typically passed quickly and have caused only slight impairment.”
These two phrases closely mimic the language found in the “71–80” and “81–90”
range of the Global Assessment of Functioning scale of the DSM-IV. They were intentionally
incorporated into the vignettes to corroborate that, as the minimal
symptoms imply, these clients are subclinically impaired and are functioning at a
relatively high level. In addition, the vignettes included the statements that the clients
can identify “no specific triggers” for their symptoms; this statement was included
as an attempt to ensure that the clients could not qualify for adjustment disorder
diagnoses.
After reading each vignette, which included presenting problem, symptoms,
and some background and demographic information, participants responded to
four questions: (a) “Would you assign this client a DSM–IV diagnosis?” (“yes” and
“no” choices provided), (b) “If you answered yes to the previous question, what
specific diagnosis would you provide?” (blank space, rather than specific choices,
provided), (c) “Assuming that the client does not prematurely terminate, predict
the length of therapy, in number of sessions,” and (d) “What prognosis would you
give this client?” For the final question, participants were provided with a 5-point
Likert-type scale ranging from 1 (extremely poor) to 5 (extremely good). Assessment and Diagnosis “Under the Gun”
RESULTS
Tables1and2displaythefrequenciesof“yes”and“no”responses,forbothpayment
conditions, to the item, “Would you assign this client a DSM–IV diagnosis?” As the
tables illustrate, assignment of a diagnosis was more common for managed care clients
than for out-of-pocket clients across both vignettes. The percentage of “yes”
and “no” responses to the managed care condition were used as comparisons for the
out-of-pocket condition in two chi-square tests for goodness of fit (one for each vignette).
For the first vignette (minimally anxious symptoms), χ2(1,N= 270) = 22.29
p < .001, and for the second vignette (minimally depressive symptoms, χ2 (1, N =
272) = 21.02, p < .001, there was a significant association between the method of
payment and whether or not the client would be diagnosed. These highly significant
chi-squarestatisticsindicatethatthelikelihoodofaparticipantassigningadiagnosis
to a minimally impaired client paying via managed care is significantly higher than
the likelihood of a participant assigning a diagnosis to the same client paying out of
pocket. Specifically, based on the odds ratio calculated from data in all four cells of
the chi-square, the client with minimally depressive symptoms paying via managed
256 POMERANTZ AND SEGRIST
care was 3.17 times more likely than an identical client paying out of pocket to be diagnosed
with a DSM disorder. Similarly, based on the odds ratio, the minimally anxious
client paying with managed care was 3.33 times more likely to be diagnosed
with a DSM disorder than an identical client paying out of pocket.
Anecdotally, it is noteworthy that 9.68% of participants in the managed care
condition who responded “yes” to the initial question (“Would you assign this client
a DSM–IV diagnosis?”) included unsolicited written comments about thirdparty
reimbursement. Specifically, these participants inserted comments to the effect
that assigning a diagnosis was a necessity for payment or reimbursement. Examples
of these comments include, “She has not had symptoms long enough to really
warrant the diagnosis but I would need to give her a diagnosis to bill her
HMO,” and “Need a code for insurance.” The appearance of these comments is especially
interesting because there was no request or designated space for comments
on the questionnaire.
The item “If you answered yes to the previous question, what specific diagnosis
would you provide?” generated a wide variety of responses from participants. TaPAYMENT
METHOD AND DIAGNOSIS 257
TABLE 1
Frequencies of “Yes” and “No” Responses to the Item “Would You Assign
This Client a DSM-IV Diagnosis?” by Payment Method Regarding Vignette
No. 1 (Minimally Anxious Client)
Yes No
Frequency % Frequency % Total
Managed care 90 72.0 35 28.0 125
Out of pocket 63 43.4 82 56.6 145
Total 153 117 270
Note. DSM-IV = Diagnostic and Statistical Manual of Mental Disorders (4th ed.; American Psychiatric
Association, 1994).
TABLE 2
Frequencies of “Yes” and “No” Responses to the Item “Would You Assign
This Client a DSM-IV Diagnosis?” by Payment Method Regarding Vignette
No. 2 (Minimally Depressive Client)
Yes No
Frequency % Frequency % Total
Managed care 79 63.7 45 36.3 124
Out of pocket 53 35.8 95 64.2 148
Total 132 140 272
Note. DSM-IV = Diagnostic and Statistical Manual of Mental Disorders (4th ed.; American Psychiatric
Association, 1994). Assessment and Diagnosis “Under the Gun”
bles 3 and 4 display the frequencies and percentages of the specific diagnoses provided
for each vignette.
Regarding estimated number of sessions needed to treat each client, participants
predicted a mean of 9.97 sessions (SD = 9.92) for the minimally anxious
client, with a mean prognosis of 4.40 (SD = .65). For the client with minimally
depressive symptoms participants predicated a mean of 10.08 sessions (SD =
10.79) and a prognosis of 4.43 (SD = .62). Independent samples t tests indicated
that portrayed method of payment had no significant effect on estimates
of the duration of therapy or the prognosis of the hypothetical clients. Specifically,
there was no significant difference in the estimated duration of therapy
for the minimally anxious client paying for therapy through managed care,
M = 9.43, SD = 8.04, and the same client paying for therapy out of pocket,
M = 10.38, SD = 11.16; t(229) = –.72, p = .47. In addition, there was no significant
difference in the perceived prognosis of the minimally anxious client paying
through managed care, M = 4.35, SD = .71, and paying out of pocket, M = 4.45, SD
= .60; t(221.36) = –1.22 , p = .23. Similarly there was no significant difference in
the estimated duration of therapy for the client with minimally depressive symptoms
paying for therapy through managed care, M = 10, SD = 9.76, and the same
client paying for therapy out of pocket, M = 10.15, SD = 11.52; t(228) = –.13, p =
.90. There was also no significant difference in the perceived prognosis of the client
with minimally depressive symptoms paying through managed care, M = 4.41,
SD = .65, and paying out of pocket, M = 4.45, SD = .60; t(256) = –.58, p = .57.
258 POMERANTZ AND SEGRIST
TABLE 3
Frequencies and Percentages of DSM-IV-TR Diagnoses Assigned
to Vignette No. 1 (Minimally Anxious)
DSM-IV Diagnosis Frequency %
Adjustment disorder with anxiety 46 31.1
Anxiety NOS 41 27.7
Generalized anxiety disorder 22 14.9
Adjustment disorder with mixed anxiety and depression 20 13.5
Adjustment disorder NOS 5 3.4
Diagnosis deferred 5 3.4
Depression NOS 4 2.7
Dysthymic disorder 2 1.4
Major depression, recurrent, moderate 1 .7
Panic disorder with agoraphobia 1 .7
V code 1 .7
Note. DSM-IV = Diagnostic and Statistical Manual of Mental Disorders (4th ed.; American Psychiatric
Association, 1994); DSM-IV-TR = DSM-IV (Text Rev., 2000); NOS = not otherwise specified.
Sample (n = 148) composed of those participants who responded “Yes” to the question, “Would you assign
this client a DSM-IV diagnosis?”
It is also notable that, regardless of payment method, a sizable number of participants
chose to assign diagnoses to clients whose symptoms and level of functioning
suggested that no diagnosis was applicable. Altogether, 56% and 48% of the
participants assigned a diagnosis to the minimally anxious client and minimally
depressive client, respectively. Assessment and Diagnosis “Under the Gun”
DISCUSSION
Results of this study suggest that, even when the client seeking services does not
meet criteria for a mental disorder, the method by which the client pays for psychological
services has a very strong influence on the diagnostic decisions of the psychologist
providing the services. Specifically, these results indicate that, relative to
identical clients who pay out of pocket, clients who pay via managed care are far
more likely to be diagnosed with a DSM–IV disorder. This finding was previously
established with fictional clients whose symptoms were more serious (Kielbasa et
al., 2004), but results of this study confirm that the finding holds true even when
the clients’ issues fall below diagnosable levels. The finding that clients paying via
managed care are more likely to receive diagnoses than those paying out of pocket
is illustrated not only by the significant chi-square statistics reported earlier, but
also by the odds ratio, which indicates that clients paying via managed care are
PAYMENT METHOD AND DIAGNOSIS 259
TABLE 4
Frequencies (Percentages) of DSM-IV-TR Diagnoses Assigned to Vignette
No. 2 (Minimally Depressive)
DSM-IV-TR Diagnosis Frequency %
Adjustment disorder with depression 38 29.7
Depression NOS 37 28.9
Dysthymic disorder 20 15.6
Adjustment disorder with mixed anxiety and depression 10 7.8
Diagnosis deferred 10 7.8
Adjustment disorder NOS 5 3.9
Major depression, single episode, mild 3 2.3
Adjustment disorder mixed disturbance of emotion and conduct 1 .8
Anxiety NOS 1 .8
Generalized anxiety disorder 1 .8
Major depression, recurrent, moderate 1 .8
V code 1 .8
Note. DSM-IV = Diagnostic and Statistical Manual of Mental Disorders (4th ed.; American Psychiatric
Association, 1994); DSM-IV-TR = DSM-IV (Text Rev., 2000); NOS = not otherwise specified.
Sample (n = 128) composed of those participants who responded “Yes” to the question, “Would you assign
this client a DSM-IV diagnosis”?
slightly over three times more likely to be assigned a DSM–IV diagnosis than identical
clients paying out of pocket.
Kielbasa et al. (2004) offered the interpretation that the policy of many managed
care companies to require a diagnosis for payment (Ackley, 1997; Chambliss,
2000; Kutchins & Kirk, 1997) was a likely reason for the finding that payment
method influences diagnostic decision making. The same interpretation continues
to apply to these results. In fact, these results (both empirical and anecdotal) suggest
that psychologists may upcode clients whose symptoms are subclinical to secure
payment when those clients pay via managed care but not when they pay out
of pocket. Kielbasa et al. also suggested that diagnosing a client without merit can
have various negative consequences: an unwarranted view of the self as mentally
ill (Ackley, 1997; Caplan, 1995); the presence of a mental disorder on the client’s
medical record, the confidentiality of which is not entirely in the hands of the clinician
(Kutchins & Kirk, 1997); or an altered course of treatment (Beutler & Harwood,
2000; Nathan & Gorman, 2002). All of these negative consequences are especially
applicable to a situation in which a client receives an unwarranted
diagnosis. In addition, Kielbasa et al. described the importance of this finding for
the clinicians themselves, whose behavior may be unethical (APA, 2002) or illegal
(per insurance fraud regulations), and for society at large, which will pay higher insurance
rates to cover unwarranted claims. Both of these outcomes are particularly
salient in the context of the findings of this study, which extend the findings of the
Kielbasa et al. study to subclinical clients. Assessment and Diagnosis “Under the Gun”
Although the primary intent of this study was to compare responses to managed
care and out-of-pocket clients, it is striking that, regardless of payment method, approximately
half of the participants chose to assign diagnoses to these subclinical
clients. This result suggests that clinicians may tend to overestimate clients’symptoms
or apply DSM–IV criteria quite liberally in all payment circumstances, and
that the presence of a managed care party in the therapy situation simply exacerbates
this tendency. The tendency is troubling, and its causes are not entirely clear.
Perhaps psychologists themselves generally view diagnosis as a prerequisite for
treatment; perhaps the increasing presence and influence of managed care in the
professional lives of psychologists (e.g., Murphy et al., 1998) has contributed to
this view. In any case, this issue is worthy of further study.
As in the Kielbasa et al. (2004) study, the importance of informed consent is
a primary ethical implication of the results of this study. The APA ethics code
(2002) clearly emphasizes the necessity of informed consent for clinical services
(e.g., standards 3.10 [a], 10.01 [a]). Numerous authors have debated the specific
content to be included in an adequate informed consent procedure (e.g., Appelbaum,
1993; Newman & Bricklin, 1991; Pope & Vasquez, 1998), but it seems
reasonable to consider the effect of payment method on diagnostic decisions
among the essential points to include, especially if the client’s symptoms are as
minimal as those included in this study. These and previous (e.g., Kielbasa et al.,
260 POMERANTZ AND SEGRIST
2004) findings suggest that, to obtain truly informed consent, psychologists
should advise clients that their method of payment might influence the diagnostic
decisions made about them. Assessment and Diagnosis “Under the Gun”
This study focuses only on what psychologists decide in terms of diagnosis.
One potential avenue for future studies is an exploration of how psychologists
communicate their diagnostic decisions to clients. The impact of the diagnosis on
clients may vary greatly as a result of the manner and extent to which psychologists
share, explain, or discuss it with them.
Several limitations apply to the results and conclusions of this study. It incorporated
brief vignettes with limited information rather than more detailed vignettes
or actual clients. The fictional clients were described as presenting with minimal
symptoms and as relatively high functioning; it is unclear how common such
subclinical presentations are in the practices of most independent practice psychologists.
Respondents included a subset of the membership of Division 42, and
the extent to which respondents are representative of the division or the profession
as a whole is unclear. In spite of these limitations, the results of this study confirm
and extend the results of previous research (Kielbasa et al., 2004) demonstrating
the importance of payment method in the diagnostic decisions of psychologists in
independent practice. Assessment and Diagnosis “Under the Gun”
ACKNOWLEDGMENTS
This research was conducted with the support of a Dean’s Grant for Research
Enhancement from the School of Education at Southern Illinois University
Edwardsville.
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APPENDIX
Sample Vignettes
Vignette #1
A 35-year-old married man in good physical health is a father of two children. He
generally functions well in all areas of his life; however, for the past couple of
months he has been experiencing increased anxiety and worry. He cannot identify
any stressful events that may have triggered this worry. Specifically, he has experienced
mild anxiety about work; temporary difficulty concentrating; and occasional
difficulty sleeping. These symptoms have typically passed quickly and have
caused only slight impairment.
This person has come to you today seeking therapy. He intends to pay for therapy
[through his managed care plan/out of pocket].
Vignette #2
A 55-year-old married woman in good physical health is a mother of two children.
She generally functions well in all areas of her life; however, for the past week she
262 POMERANTZ AND SEGRIST
has been experiencing increased sadness. She cannot identify any stressful events
that may have triggered this sadness. Specifically, she has experienced a depressed
mood; decreased interest in her activities and hobbies; and some difficulty sleeping.
These symptoms typically last for a short period of time, and have caused only
slight impairment. Assessment and Diagnosis “Under the Gun”
This person has come to you today seeking therapy. She intends to pay for therapy