Assignment: Training on the importance of patient satisfaction monitoring
Assignment: Training on the importance of patient satisfaction monitoring
Here are the numerous strategies that have been tried on your unit and the timeframes.
Training on the importance of patient satisfaction monitoring 4/1/2014 Lecture on pain and pain management 6/12/2014 Use of comprehensive pain assessment tool reviewed in an ISE 8/2/2014 Journal club on R5N reviewed an article on pain management 10/10/2014 EMR data on pain assessment reviewed in QI team 1/15/2015 Data on pain management satisfaction posted on unit 3/1/2015 EMR data on pain medication effectiveness reviewed in QI team 5/15/2015 QI team meets with staff to strategize; determined to use IHI rapid cycle improvement model with iterative PDSA 6/30/2015 Annual pain lecture: emphasis on the elderly use of NSAIDS, pain management, & polypharmacy 7/15/2015 EMR data on pain medication effectiveness documentation shows improvement for one month 8/30/2015 ISE on the importance of patient teaching on pain management 9/1/2015 ISE on attitudes toward addiction in the elderly.
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ISE on attitudes toward addiction in the elderly (poorly attended by staff) 9/30/2015 Data on comprehensive pain assess, doc of pain meds and patient satisfaction, compiled in run charts for the unit 10/15/2015 ISE on attitudes offered with ANCC contact hours; 100% attendance on unit 12/28/2015 QI team summarizes strategies, progress at year end with unit nursing staff 1/22/2016 Data on comprehensive pain assessment, doc pain meds effective shows improvement on these 3/1/2016 Nursing unit claims victory on improved patient satisfaction with pain management.
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These are all the strategy info. And here is the question:
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Post discussion answering:
For this Discussion, examine the strategies and interventions tried in the unit and consider the following questions: a) Were the strategies effective in creating a sustainable change on your nursing unit, and b) To what extent can your nurse manager and CNO count on your unit exceeding the national benchmark in the next quarter, the next year? That is, does this run chart have some predictive ability? Does the run chart support the nursing unit’s decision to celebrate? To what extent can the leadership be confident that the trend will continue?
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I need by Tuesday afternoon or evening please. An original with at least 2 references please.